Front Of House Staff

Front Of House Staff

pausecatcafe Pause Cat Cafe Ltd

Increasing happiness with a haven for cats and humans and cats to enjoy each others company

Please only apply for this vacancy if you are available weekends all year round. You must also be available during Half-term, Easter, Summer and Christmas holidays. Applicants without a cover letter will NOT be considered. Please note that this is a zero-hour contract and you will not be required to work every weekend, but may be called in on short notice.


Pause Cat Cafe is now recruiting part-time staff to help with welcoming customers and showing them to their tables. The candidate will also prepare drinks and serve our cat-loving customers. As a member of the best team ever you will be expected to make exceptional coffees, nutritious smoothies, and a plethora of other drinks keeping to a tight time frame. Customers at Pause will have booked a slot in which to sit and relax with our wonderful cats, so ensuring they are served in good time is of the utmost impurrtance.We prioritise kindness and pawsitivity, so customer service skills must be top notch. We want everybody to leave with a smile! Due to the nature of the cafe, you will be expected to be able to answer customer questions and queries – these will sometimes be in relation to our cat care. Although we have trained cat care specialists, you will also be aware of our codes of conduct, cat care routines, and all the health and safety regulations we are adhering to in order to stay open.

We are an ethical business and not-for-profit, team members will share our ethos to bring people and animals closer together. This will be a fast-paced environment that will keep you on your toes (or paws) so be prepared for an exciting alternative to cafe dining. Those who don’t know their ‘cattacino’ from their ‘catte’ need not apply.

Your responsibilities will include, but not be limited to;

  • Serving and maintaining a high standard of hot and cold beverages; with focus on coffee and smoothies/ fresh juices
  • Welcoming people to the cafe and explaining all about our cat cafe
  • Tending to our customers’ needs with smiles and friendliness
  • Maintaining an excellent standard of cleanliness and hygiene
  • Setting up and closing down the drinks or waiting station
  • Supporting and collaborating with other members of the team including staff and volunteers with learning difficulties or other disabilities

Requirements (essential)

  • Experience in a fast-paced cafe environment
  • Two positive references
  • Excellent time keeping
  • Ability to work under pressure
  • Good level of English (B2 minimum)
  • A respect of Pause Cat Cafe’s ethos of kindness
  • Available to start immediately
  • Available weekends and school holidays


Requirements (Prefurred)

  • An interest in vegetarian cooking (we have shifts available in our kitchen too!)

Please note: This is a zero-hour contract.

Here at Pause Cat Cafe, we ensure that everybody gets equal rights. To do this we have become a Disability Confident Employer, and have made a commitment to employ and retain disabled people. There are always alternate ways to do any task given, and we will do our best to accommodate people who have any disabilities by making reasonable adjustments to the job. If a disabled applicant meets the minimum criteria for the job, they will be given the opportunity to show their abilities at an interview. We aim to make every employee that works here Disability Confident as well, therefore making Pause Cat Cafe part of the Disability Confident culture.

We will support any employee’s with managing there disabilities or health conditions, this includes encouraging employee’s to be open about their support needs; providing any reasonable adjustments necessary for the job role; ensuring there are no barriers to the development and progression of disabled staff; ensuring the manager is aware of how to support staff who are absent from work, and valuing and listening to all feedback given from staff.

£NMW National Minimum Wage to start, with a view to increasing as the employee progresses

Start date: Immediate

Applicants must be available: 10:00am – 5:30pm Saturdays, 11:30-4:30 Sundays, school holidays

Job Type: Part-time, Zero-hour contract

Salary: NMW

We are Disability Confident Committed.
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